IT Operation Services
The rollout of new software, an upgrade of the operating system, or the introduction of new tools – every change to a functioning production environment needs careful planning. The sepago OS experts support you so you can master these challenges safely and get your IT ready for future requirements. We do this by running technical workshops together with you, by training your staff and by developing tailored concepts for operation. Our reviews of your environment and our competent technology consulting unlock the potential of new solutions.
Once the planning is done, the agreed-upon measures need to be implemented and become operational. As a first step, sepago conducts a pilot project together with your project team. This always involves the development of an efficient administration solution. Following the successful pilot project, the new software is transferred from the test environment to the production environment. sepago documents the entire implementation process. You receive an operating manual for the new environment.
User satisfaction is the benchmark for IT operation: The aim is to solve the requirements that arise from day-to-day work in a timely and goal-oriented fashion. Sepago OS assists you in data center operation with professional 2nd and 3rd level support. Our sharp eye helps in the development of individual tools that simplify those small everyday tasks. We reinforce your team with designated experts and provide you with a comprehensive problem solving capability for the entire spectrum of Windows and Citrix system technology.